Terms of service.

General Terms and Conditions of Sale

Article 1 General

1. These General Terms and Conditions of Sale (“Terms and Conditions”) apply to and are part of all offers and agreements related to the delivery of goods (“the Goods”) and/or the rendering of services (“the Services”) by FMCG Distribution Limited (“FMCG”) to a customer (“Customer”).

2. Deviations from these Terms and Conditions apply only if expressly accepted in writing by FMCG and only pertain to the Agreement for which the deviations have been accepted.

3. The applicability of the Customer’s general terms and conditions and any other general conditions is hereby explicitly rejected.

4. In these Terms and Conditions, “Agreement” means any agreement for the delivery of Goods and/or the rendering of Services by FMCG to the Customer. Insofar as these Terms and Conditions are also drawn up in a language other than English, in the event of any conflict the English text shall always prevail.

5. The term 'in writing' shall have the following meaning: by letter, by fax or by e-mail.

Article 2 – Offers

1. FMCG’s offers are valid for a ten (10) working days period only and are without obligations. FMCG is entitled to withdraw any offer (without incurring any liability) within two (2) working days after receipt of the acceptance of the offer by the Customer.

2. Contents of price-lists, brochures and other information provided in connection with an offer will be as accurate as possible, but are only binding if expressly confirmed in writing by FMCG.

3. By accepting FMCG’s offer, the Customer hereby agrees to be bound by these Terms and Conditions. Acceptance by the Customer under this clause can be in writing, or through the Customer’s acceptance of the pro forma invoice, or the Customer’s payment (partial or full) for the Goods or Services.

4. Samples supplied by FMCG may contain minor deviations in colour, composition, taste and form in comparison with the Goods ultimately delivered.

5. Any offer made or undertaking given by a representative of FMCG shall only be binding insofar as this is confirmed in writing.

Article 3 – Agreement

1. Agreements are only binding on FMCG by its written order confirmation, or, if confirmed orally, by submission of the pro forma invoice, which shall be considered as the written order confirmation.

2. If an order confirmation by FMCG differs from the order of the Customer, then the Customer is deemed to have consented to the contents of the order confirmation by FMCG, unless a written notice to the contrary is received by FMCG within two (2) working days after receipt by the Customer of the confirmation.

3. Any agreement will be concluded under the continuing condition that the Customer, according to the credit insurance company or to FMCG, is sufficiently creditworthy.

4. If an Agreement is entered into with more than one Customer, then such Customers will be jointly and severally liable for their obligations thereunder.

5. Slight deviations with customary tolerances shall be permitted at the execution of the agreement.

Article 4 - Prices

1. All prices are without Value Added Tax (VAT), Goods and Service Tax (GST) and any other taxes levied by any government. Prices are in EURO, USD or other currency as indicated in the offer, and are based on Ex Works, agreed place of delivery, unless otherwise agreed upon in writing between FMCG and the Customer.

2. Any price cited by FMCG shall be based on the existing monetary conditions, labour costs, procurement prices, duties, taxes and other levies, subsidies and the like prevailing at the time the Agreement concerned is concluded. In the event that one or more of these cost price components increase after conclusion of the Agreement but before the relevant Goods have been delivered, FMCG shall be entitled to pass on any reasonable price increase to the Customer. Price fluctuations as a result of coercive government measures, such as an increase in VAT/GST among others, will always be for the account of the Customer and will in no case entitle Customer to dissolve the Agreement.

Article 5 – Delivery – Delivery date

1. Unless explicitly agreed upon otherwise in writing, the delivery shall be made "Ex Works" agreed place of delivery. The Customer shall cooperate with the delivery and take receipt of the Goods. If the Customer fails to take receipt of the Goods for a period longer than ten (10) working days, then FMCG is entitled to dissolve the Agreement without prejudice to its right to claim compensation for damages and costs. Prior to dissolution, if any, the Goods will be kept available at the expense and risk of the Customer.

2. Indicated delivery dates are approximations and shall under no circumstances be deemed to constitute fatal dates, and are determined in the expectation that there are no impediments to the delivery of the Goods. FMCG will not be in default without being notified thereof, which notice must be issued in writing and which notice must set forth reasonable time period, in no event less than twenty (20) working days, within which delivery is required to take place.

3. If the delivery date is exceeded, the Customer shall not be entitled to cancel or terminate the Agreement, unless the delivery date is exceeded with more than 6 weeks. The Customer will never be entitled to any compensation in case of late delivery.

4. The delivery time shall commence as soon as all the following has been achieved—the relevant Agreement is concluded; FMCG is in possession of all documents and details to be provided by the Customer; and FMCG has accepted any security for payment which may have been agreed or has received any agreed prepayment.

5. FMCG shall be entitled at all times to make partial deliveries, unless explicitly agreed upon otherwise. 
Each partial delivery shall be deemed to represent a separate Agreement. FMCG shall be entitled to demand payment for each partial delivery before proceeding with any other.

6. FMCG is entitled to suspend the performance of any obligation it may have towards the Customer until the latter has met all of its (payment) obligations towards FMCG.

Article 6 – Transport and risk

1. If it is agreed that delivery will not take place “ex works”, agreed place of delivery, then FMCG will- in the absence of instructions of the Customer – determine the method of transport, shipment, packaging and suchlike, without FMCG bearing any responsibility, unless otherwise agreed.

Article 7 – Warranty

1. The goods are only subject to warranties, such as shelf life and quality warranties, given by FMCG’s Suppliers.

Article 8 – Claim notification

1. The Customer is obliged to check the Goods upon delivery for any defects. The Customer shall report to FMCG any visible discrepancies in the Goods within Forty-eight (48) hours from the moment of delivery, otherwise, the Goods shall be considered to have arrived in proper condition.  Defects which can only be observed at a later stage, shall be reported to FMCG immediately after discovery but it any case within 10 working days after delivery.

2. FMCG shall be afforded reasonable opportunity and facilities to investigate any claim made, and the Customer will, at first request of FMCG, return any Goods subject of a claim, securely packed and at the Customer's risk and expense to FMCG for examination.

3. In cases of a justified and timely claim, FMCG will, acting at its own discretion, either redeliver free of charge or issue a credit note to the Customer.

4. The Customer will forfeit any right it may have under the Agreement if it has not met its obligations under this article, unless the Customer proves that it cannot be blamed therefor.

5. Complaints about the invoice must be notified to FMCG within 2 working days after invoice date.

Article 9 – Payment

1. FMCG shall at all times have the right to demand full or partial payment in advance. Payment must be made no later than five (5) working days prior to the delivery date, unless otherwise agreed upon in writing. The Customer will not be entitled to a discount, unless otherwise agreed upon in writing.

2. The Customer will not be entitled to suspend the performance of its obligations towards FMCG nor is the Customer entitled to any set-off.

3. If the Customer fails to pay the amount due at the due date, then (i) the Customer will be in default without a notice of default being required and (ii) the Customer shall pay interest at an interest rate of 2% per month over any such amount as of the due date until the day it is fully paid, without prejudice to any other right FMCG may have. All costs involved in collecting the amount due, both judicial and extrajudicial, shall be for the account of the Customer. The extrajudicial costs owed will never be less than 15% of the sum to be collected subject to a minimum of  € 200,-. If FMCG can prove that it has incurred higher costs, that were necessary in all fairness, then these, too, shall be eligible for compensation.

4. Furthermore, subject to any other rights FMCG may have pursuant to the law or the Agreement, in the absence of timely payment it shall be entitled either to suspend further delivery or to terminate all or part of the relevant Agreement without the need for a notice of default or judicial intervention, such at its own discretion and subject to FMCG's right to seek compensation for any harm it has suffered.

5. At any rate, the entire purchase price shall fall due with immediate effect in the event that the Customer fails to effect timely payment, or if he goes bankrupt, is granted a suspension of payments, is placed in the care of a guardian, his possessions are attached or in the event that the Customer’s business is liquidated or dissolved.

6. Upon or after entering into the Agreement and before its implementation, FMCG will be entitled to demand a guarantee from the Customer that both the payment obligations and any other obligations arising from this Agreement will be fulfilled. Refusal by the Customer to provide the required security gives FMCG the right to suspend its obligations and ultimately, without any notice of default or legal intervention, the right to dissolve the Agreement wholly or partially, without prejudice to his right to compensation for any damages suffered by him.

Article 10 – Liability

1. The Customer shall re-sell the Goods only in pre-agreed markets. FMCG is not liable for any action taken against the Customer by any third party for the Customer’s sale of the Goods outside the pre-agreed markets.

2. The Customer must refrain from selling and/or distributing the Goods, either directly or indirectly, to (i) individuals and entities listed on the global sanctions lists (the “Sanctioned Parties”); (ii) individuals and entities based in countries subject to comprehensive sanctions, namely Iran, Syria, Cuba, North Korea, Russia, Crimea region, Luhansk region (a.k.a. Luhansk People’s Republic) and Donetsk region (a.k.a. Donetsk People’s Republic) (collectively the “High-Risk Markets”); or (iii) individuals and entities that the Customer reasonably believes may subsequently sell and/or distribute the Goods to any Sanctioned Parties or High-Risk Markets. In the event of sale and/or distribution of Goods to any Sanctioned Parties or High-Risk Markets contrary to the above stipulations, the Customer shall indemnify and hold FMCG harmless from any liabilities, losses, or expenses incurred as a result of such non-compliance.

3. Except in the case of legal liability pursuant to provisions of mandatory law and a deliberate act or omission, or gross negligence on the part of FMCG, any liability of FMCG for any damage is excluded. Liability for any indirect or consequential damage including lost profits or loss ensuing from late delivery is expressly excluded.

4. Notwithstanding the other provisions of the Agreement, FMCG is never liable for:

(a) a non-fulfilment or breach of its obligations under Agreement due to force majeure as defined in article 12 hereof;

(b) acts or omissions of employees of FMCG or third parties engaged by FMCG, including persons recommended by FMCG, with the exception of intentional acts or wilful misconduct of executives of FMCG;

(c) the (un)suitability of the Goods for any particular purpose or damage caused by improper use of the Goods;

(d) Goods, which have been processed, adapted or altered in any way whatsoever;

(e) a breach of intellectual or industrial property rights of any third parties, unless the Customer proves that FMCG was aware of such breach at the time of the delivery;

(f) minor deviations in taste, colour, composition, quantity, form and size which are inherent in the nature of the Goods and/or the method of loading;

5. In all cases where FMCG is obliged to pay compensation for damages, the aggregate liability of FMCG to the Customer under any theory or ground shall at all times be confined to the net invoice value of the Goods or Services to which the liability relates. In no event shall the liability of FMCG exceed that of its supplier.

6. In connection with (personal) damages sustained as a result of a defect of the Goods, the Customer must direct its claims exclusively to the manufacturer of such defective Goods.

7. Any claim of the Customer against FMCG under or relating to the Agreement shall lapse by the mere expiry of one (1) year after the delivery (including partial delivery) of the relevant Goods or rendering of Services.

Article 11 – Retention of title

1. The title of Goods will remain with FMCG and will only be transferred to the Customer after the Customer has paid (i) the purchase price, including costs, damages and interest for Goods delivered under any Agreement, if any; and/or (ii) the consideration for Services rendered under such Agreement; and (iii) any amount payable due to the Customer’s failure to comply with his obligations pursuant to this Agreement or any other, if any.

2. The Customer has a duty of care with regard to the Goods covered by the retention of title, and the Customer must insure them adequately and on its own account against loss, theft and other damages for which insurance is normal in the country in which the Customer has its offices.

3. The Customer is obliged to keep and/or render the Goods, subject to retention of title in FMCG’s favour, identifiable and to keep them separate from each other and from other products held by the Customer.

4. Until title to the Goods passes to the Customer, the Customer shall not be entitled to transfer title to them to a third party, to tender them by way of security, to encumber or to pledge them, or to place them at the disposal of a third party in any other way. Nevertheless, the Customer shall be entitled to sell these Goods in the normal conduct of his business.

5. The Customer shall at all times help FMCG exercise its right of ownership. As long as retention of title applies, the Customer shall have a duty to grant FMCG access to his buildings and premises where the Goods are held.

6. When first so requested by FMCG, the Customer shall be obliged to pledge to FMCG any accounts receivable he acquires, in respect of Goods supplied by FMCG, which are subject to retention of title and have been sold to his buyers.

Article 12 – Force Majeure, events of default

1. In the event of force majeure, FMCG shall be entitled to withdraw its quotations and, suspend deliveries without judicial intervention, and it shall not be required to provide any compensation. In addition to what the law considers to be force majeure, force majeure of FMCG should be understood to mean acts of God, strikes, labour unrest, lockouts, riots, default or delay on the part of FMCG suppliers of the Goods, acts of war, epidemics, boycotts, embargos, sanctions, fire and explosions, communications line failures, power failures, earthquakes, floodings and similar disasters, illness of employees of FMCG or third parties called in by FMCG in connection with the implementation of the Agreement, measures taken and/or prohibitions issued by the applicable government and/or a foreign government by which FMCG is bound, unforeseen and unpredictable traffic impediments, accident(s) with a means of transport employed in connection with the implementation of the Agreement as well as unforeseen technical defects in these means of transport, failure to perform by the suppliers of  FMCG, as well as all other unforeseen circumstances that prevent FMCG from implementing the Agreement properly and on time and that are not for the account and risk of FMCG. Failure to make (monetary) payments can never be attributed to force majeure.

2. Both parties are entitled to dissolve the Agreement by issuing a written notice to that end if FMCG’s performance is restrained or barred by force majeure for a period in excess of three months, without the Customer being entitled to any compensation.  Where FMCG has already executed part of an Agreement, the Customer shall pay the purchase price for any Goods that have been delivered.

Article 13 – Intellectual property rights

1. The customer shall not remove, cover or alter any indications on the Goods as to trade or brand names, patents or other intellectual or industrial property rights.

Article 14 - Suspension and termination

1. In the event that the Customer fails to comply with his obligations pursuant to an Agreement into which he has entered, or fails to do so properly or on time, if there are grounds to fear that this will occur, or in the event that the Customer applies for a suspension of payments, files for bankruptcy or liquidates his business, FMCG shall be entitled to suspend or terminate the Agreement concerned without the need to give notice of default or for judicial intervention, and it shall not have a duty to provide any form of compensation.

2. Any claim on the part of FMCG pertaining to a part of the Agreement which has already been executed, or harm suffered as a result of its suspension or termination, which shall be deemed to include loss of profit, shall fall due with immediate effect.

Article 15 - Cancellation

1. If the Customer wishes to cancel the Agreement without FMCG having failed in the performance thereof and if FMCG so agrees, FMCG is entitled to charge the expenses, damages and lost profit.

Article 16 – Governing law; disputes

1. These Terms and Conditions and any Agreement entered by FMCG and the Customer shall be solely governed by and construed in accordance with the law of Cyprus. The applicability of the Vienna Convention on the International Sales of Moveable Goods (1980) or any other future international regulation on the purchase of movable goods is explicitly excluded.

2. If any part of any provision of this Terms and Conditions shall be invalid or unenforceable, then the remainder of such provision and all other provisions shall remain valid and enforceable.

3. No delay in exercising or non-exercise by FMCG of any of its rights under or in connection with the Agreement(s) or these Terms and Conditions shall operate as a waiver or release of that right.  Rather, any such waiver or release must be specifically granted in writing signed by FMCG.  The single or partial exercise of any right, power or remedy provided by law or under the Agreement(s) or these Terms and Conditions shall not preclude any other or further exercise of it or the exercise of any other right, power or remedy.

4. All disputes arisen under the Agreement between the Customer and FMCG shall be submitted to the exclusive jurisdiction of the competent courts of Cyprus, unless FMCG would elect to submit the dispute to the competent court in the place where the Customer has its registered offices, without prejudice to each party’s right to file for provisional measures with another competent court.

5. The provisions of article 16.4 leave intact the right of the parties to obtain a settlement by means of arbitration at the International Chamber of Commerce (ICC) under the Rules of Conciliation and Arbitration of the ICC by one or more arbitrator(s). The place of arbitration will be in Rotterdam, Netherlands. The arbitral procedure shall be conducted in the English. (Last updated 01 August 2024.)

General Terms and Conditions of Purchase

Article 1 - General

1.1 These General Terms and Conditions of Purchase (“Terms and Conditions”) apply to and are part of all offers and agreements with FMCG Supplies Ltd. (referred to as “FMCG”) related to the delivery of goods (“the Goods”) by the Supplier to FMCG.

1.2 Deviations from these Terms and Conditions apply only if expressly accepted in writing by FMCG and only pertain to the Agreement for which the deviations have been accepted.

1.3 The applicability of the Customer’s general terms and conditions and any other general conditions is hereby explicitly rejected.

1.4 In these Terms and Conditions, “Agreement” means any agreement for the delivery of Goods and/or the rendering of Services to FMCG by the Supplier. Insofar as these Terms and Conditions are also drawn up in a language other than English, in the event of any conflict the English text shall always prevail.

1.5 The term 'in writing' shall have the following meaning: by letter, by fax or by e-mail.

Article 2 – Agreements

2.1 Agreements as defined in 1.4 are only binding on FMCG upon FMCG’s written order confirmation, or if an order of FMCG is confirmed orally, by submission by FMCG of a written order confirmation.

2.2 Upon the issuance by the Supplier of a pro forma invoice or any other form of confirmation of FMCG’s written order confirmation, the Supplier is hereby deemed to have accepted these Terms and Conditions.

2.3 The order confirmation of FMCG shall be considered to present the contents of the Agreement completely and accurately, unless the Supplier rejects its contents forthwith in writing.  In that case, FMCG shall no longer be bound by the order confirmation.

2.4 The Supplier must procure the permissions, permits and/or licences needed for the execution of the Agreement at his own expense, and he must see to it that the conditions made therein are observed. The Supplier shall be solely liable for any failure to acquire the permissions, permits or licences, or to acquire them in time, or for the non-observance of the conditions made therein. The Supplier shall indemnify FMCG for any and all damage and costs arising from such failure.

2.5     Unilateral cancellation from the side of the Supplier shall be null and void, unless FMCG agrees to said cancellation in writing.

Article 3 - Confidentiality

The Supplier shall treat all business information in the broadest sense in connection with FMCG confidential, which was brought or came to his knowledge through FMCG and/or within the framework of any Agreement and shall not disclose the same to any third party.

Article 4 - Prohibition to make offers and such to FMCG’s client

The Supplier shall refrain completely from stating prices and/or making any offers, either directly or by third-party intervention, to the client of FMCG in connection with the Goods FMCG is negotiating with the Supplier or has concluded an Agreement on.

Article 5 - Intellectual Property Rights

5.1 The Supplier guarantees that (the sale and use of) the delivered Goods do not infringe upon any trademark right, copyright or any other intellectual property right of third parties, or any other rights of third parties.

5.2    The Supplier guarantees that the delivered goods have been brought to market by the IP right holder itself, or with its permission if the Supplier did not buy the goods from the IP right holder itself. The Supplier guarantees that the delivered goods are fit for sale in the appropriate market subject of the Agreement, and that they may be freely traded in that particular market.

5.3 The Supplier shall indemnify FMCG and its client(s) against all claims related to intellectual property rights on the delivered Goods, and will compensate FMCG, or its client(s) for any loss, as well as the costs, arising from such claims.  If requested by FMCG, the Supplier will furnish the names and other details of its own suppliers to FMCG if FMCG in turn needs to furnish those details to its clients/prospective clients or to a third party who alleges infringement.

Article 6 - Prices

6.1 All prices shall be fixed and inclusive of all applicable taxes, import and export duties, excise duties and all further levies and taxes in connection with or in relation to the Goods or the delivery. The prices shall be based on the Terms and Conditions of delivery in Article 7 below.

6.2 Any change in prices shall be notified to FMCG at least 60 days before, and must be agreed to by FMCG in writing.

6.3 Subject to 6.2, there shall be no settlement in the event of increase of wages, prices of materials and the like.

Article 7 - Terms and Conditions of Delivery

7.1 Unless explicitly agreed upon otherwise, the delivery shall be made “Delivered Duty Paid" (DDP) at the place indicated by FMCG. The interpretation of this Article 7 on Terms and Conditions of Delivery shall be determined by the latest edition of the Incoterms issued by the International Chamber of Commerce at the time of conclusion of the applicable Agreement.

7.2    The Supplier shall deliver the goods on the date mentioned in the Agreement, or not later than the last day of the term mentioned therein, and if failing an agreed date or term, within 30 days from the conclusion of the Agreement. Said date or term shall apply as a strict and final delivery date or term. A term of delivery mentioned in the Agreement shall apply as of the date of conclusion of the Agreement.

7.3 The Supplier shall be obliged to timely inform FMCG of the exact time of delivery and about any threatening exceeding of the time of delivery.

7.4   The Supplier shall do his utmost to deliver the goods at the agreed date or an earlier date than the agreed date.  At the request of FMCG, the Supplier shall be obliged to deliver the goods at a later date than the agreed one in the event that FMCG considers this desirable, without being entitled to any compensation of damage and costs because of this.

7.5     The Supplier shall only be entitled to make partial deliveries after prior written consent from FMCG.

Article 8 – Transportation/Unloading

8.1 Transportation and unloading of goods shall be at the expense and risk of the Supplier in accordance with the Terms and Conditions of Delivery mentioned in Article 7.

8.2 The Supplier can on no account claim any compensation of damage and costs as a result of any possible delay arising at the unloading of delivered Goods.

8.3     The Supplier must present a delivery note immediately at the unloading of the goods, so as to have said note signed for by a person authorized on behalf of FMCG to do so. The signing of the delivery note shall solely be a confirmation of the receipt of the delivered Goods and does not imply any approval of the quality or the quantity of the delivered Goods, and does not discharge the Supplier of any guarantee and/or liability. Nor can the signing of the delivery note result in a change of the Agreement in any way.

8.4 In any and all cases and notwithstanding the agreed Terms and Conditions of Delivery, the Supplier shall be obliged to provide the documentation which is needed to transport the Goods to the place of destination.

Article 9 - Packaging

9.1 The Supplier shall pack the goods with proper care. He shall be liable for damage and costs caused by insufficient packaging of and/or damage to and/or destruction of this packaging.

9.2 FMCG shall not be obliged to pay the costs of packaging, unless explicitly agreed otherwise.

9.3 The Supplier shall take back any possible packaging of the goods at demand by FMCG and shall collect said packaging at his expense at FMCG's premises or nominated destination, at the same time refunding any costs charged for said packaging by the Supplier to FMCG.

Article 10 - Quality

The Supplier shall guarantee that the delivered Goods are:

a. original and originating from the manufacturer and/or IP right holder stated on the packaging and labels, as well as in accordance with the quality intended by said manufacturer and/or IP right holder and without any faults;

b. regarding shelf life as well as quality - and taking into consideration usual terms - that the Goods are suitable for sale to re-sellers and (finally) for sale to and use by consumers;

c. provided to FMCG in the original and latest design and colouring of packaging and labelling of the manufacturer and/or IP right holder;

d. in accordance with the demands made in the Agreement, the documents belonging to the Agreement and/or made available according to the Agreement, as well as with the norms and specifications set by FMCG and samples approved by it; and

e. in accordance with national, European and other international rules and regulations, including the requirement of the presence of the original batch or code numbers (identical on the packaging and on the labels) enabling the identification of the goods.

Article 11 - Inspection

11.1    FMCG or any third party designated by it shall at all times have the right to inspect or to test the goods, wherever these may be. The results of inspection or test or the omission thereof shall not discharge the Supplier of any guarantee and/or liability.

11.2    The Supplier shall provide all information and facilities needed for an inspection or test, including the necessary help regarding employees and materials.

11.3    The personnel costs of FMCG or the designated third party concerned made in connection with an inspection or a test, shall be payable by FMCG. Any other costs shall be at the Supplier's expense.

11.4    FMCG shall inform the Supplier forthwith of any failure of the Goods to pass the inspection or tests. In this case, the Supplier shall be bound to repair or to replace the rejected Goods at his expense within a time-limit to be stipulated by FMCG, and in such a way that said Goods do fulfil the approval requirements, without prejudice to any other rights of FMCG. In case of rejection, Goods already delivered must be returned to the Supplier at FMCG's request and at the expense of the Supplier. Rejection shall also entitle FMCG to suspend payment of the agreed price or instalment, if any.

11.5    The Supplier shall give FMCG the right to use or to put into use the delivered Goods even before inspection or test has taken place.

Article 12 - Property and Risk

12.1    The Supplier shall bear the risk for the Goods until the said Goods have been delivered and signed for by FMCG in accordance with  the  previous articles.

12.2    In the event that FMCG shall make any payment to the Supplier before the delivery of the Goods, the Goods said payment refers to, or is attributable to, shall be FMCG's property as of the time of payment.

12.3    In the event that FMCG will be or will become the owner of (a part of) the Goods already before the delivery, the Supplier shall then be obliged to identify these Goods on behalf of FMCG and to take proper care of said identified Goods, as well as to insure them and keep them insured for the benefit of those concerned.

Article 13 - Payment and Settlement

13.1    Unless another term has been explicitly agreed upon, and subject to any (suspension) rights FMCG is entitled to, payment shall take place within sixty days after the last of the following times:

a. the time of delivery of the goods;

b. the time the Goods are received and signed for by FMCG;

c. the time of receipt by FMCG of an invoice that fulfills the requirements stated in the following article.

13.2    Payment by FMCG of the delivered Goods shall not discharge the Supplier of any guarantee and/or liability.

13.3    In the event that it has been agreed that FMCG shall make any payments in advance, FMCG shall have the right at all times, before making said payments, to require from the Supplier the provision of a security which is sufficient at FMCG's discretion.

13.4    In the event that FMCG has a well-founded fear that the Supplier will not fulfil his obligations, FMCG shall be entitled to suspend the fulfilment of FMCG’s own obligations upon written notice to the Supplier.

13.5    FMCG shall be authorized to settle any amounts payable to the Supplier, or to companies associated with the Supplier, with any claims FMCG (or any party associated with FMCG) has on the Supplier or on any companies associated with the Supplier, irrespective of the fact whether the amounts concerned are due or not.

Article 14 - Invoicing

14.1    The invoices shall be sent to FMCG by the Supplier in the original hard copy with original signature/company stamp by post or courier.

14.2    Invoices not fulfilling the requirements set out in the previous paragraphs of this article shall not be dealt with nor paid.

14.3    If the Supplier is new and is not yet in FMCG’s system, the Supplier is obliged to fill up a Supplier Form and submit the same with a copy of the Supplier’s Certificate of Incorporation/ Business Registration Certificate or its equivalent.

Article 15 - Return of Goods

15.1    FMCG shall be entitled to return the Goods bought from the Supplier, thereby crediting and requiring refund of the price originally charged by the Supplier to FMCG for said Goods, if as a result of actions or failure to act by the Supplier, the situation in the market and/or the marketability of these acquired Goods is essentially different from what it was at the time of the formation of the Agreement.

15.2    Furthermore, FMCG shall be entitled to return the Goods bought from the Supplier within twelve months after the delivery, in the event the Goods deviate regarding packaging or labelling from what is usual for the Goods concerned (for instance so-called action lots), thereby crediting and requiring refund of the price originally charged by the Supplier to FMCG for said Goods.

Article 16 - Guarantee

16.1    The Supplier shall repair forthwith any and all defects, shown by the Goods after the delivery, and in the event that in FMCG's opinion repairs are not possible, the Supplier shall replace said Goods at no extra cost to FMCG, without prejudice to the Supplier's liability and any further rights of FMCG.

16.2    Any and all costs of repairing the defect or replacing the Goods shall be payable by the Supplier.

16.3    In the event that the Supplier does not repair the defect or insufficiently repairs the defect, or if the reparation of the defect cannot be postponed, FMCG shall have the right to carry out the necessary actions or have these carried out at the Supplier's expense. In the event that FMCG exercises this right, FMCG shall inform the Supplier in writing.

16.4    Any obligations under   the   guarantee   shall apply unimpaired after the   reparation or replacement of the goods.

16.5    The Supplier shall hold harmless and indemnify FMCG against any and all claims by third parties with regard to defects or anything affecting the quality of the Goods.

16.6    A report of an independent expert concerning the relevant defects shall  be  conclusive evidence between  parties in the event of a claim by FMCG based on the guarantee referred to hereby. Said report need not include any information on the identity of the clients of FMCG, nor on the place where the Goods are. Moreover, FMCG shall not be bound to inform the Supplier of such data unless mandated by law.

Article 17 - Liability

17.1    The Supplier shall be liable for all and any damage and costs, inclusive of business and other indirect damage (whereby loss of profit), arising from defects of the delivered Goods or other shortcomings, whether attributable or not to the Supplier and/or caused by natural persons or legal entities working for the Supplier or by any employed, directly or indirectly, by (one of) said natural persons or legal entities.

17.2    The Supplier shall hold harmless and indemnify the FMCG against any and all claims by third parties he is liable for arising from the Goods.

17.3    The Supplier shall insure his liability as described in this article for a sufficient amount and shall allow FMCG inspection of a copy of said insurance upon request.

Article 18 - Complete or Partial Dissolution

18.1  In the cases provided for by law, as well as in the event that the Supplier does not, not in time or not sufficiently fulfil one or more obligations arising for him from the Agreement(s), or in the event  that  there  is serious doubt  as to the Supplier being able to fulfil his contractual obligation  towards FMCG,  as  well  as  in  the  event  of bankruptcy,  suspension  of payments, complete or partial stoppage of work, liquidation, transfer or encumbrance of the Supplier's business, including the transfer or pledging of an important part of his debts receivable and furthermore  in the event that any goods of the Supplier are attached  before judgement  or in execution,  FMCG  shall have the  right  to  dissolve the Agreement(s) partially or wholly without notice of default or judicial intervention, by means of a written notice  sent  to  the  Supplier, and  all  this  without FMCG being  liable  to  any compensation and without prejudice to FMCG’s further rights.

18.2    In the event that Goods have already been delivered in connection with the execution of an Agreement, FMCG shall have the right to keep these Goods in case of dissolution, subject to the payment  of the part of the price referring to said Goods, or to return  these Goods to the Supplier at the Supplier’s risk and expense and to reclaim the payments already made for these  Goods, all this at FMCG's discretion and without  prejudice to FMCG’s further rights.

18.3    The claims, which FMCG may have or get as a result of the dissolution of an Agreement and/or any claims for compensation of damage and costs inclusive, shall be immediately and fully payable.

Article 19 – Subcontracting/Transfer

19.1    Without explicit prior written consent of FMCG, the Supplier shall not subcontract its obligations under any Agreement or any part thereof to third parties, nor transfer his obligations arising from the Agreement or a part thereof to third parties, nor use any other employees than his own staff for the execution of the agreement. FMCG shall have the right  to attach  conditions to any consent  to be given by FMCG. Consent given by FMCG shall not release the Supplier from any obligation arising from the Agreement.

19.2    The Supplier shall compensate any and all damage and costs caused by non-observance of the provisions of the previous paragraph of this article to FMCG and shall hold harmless and indemnify FMCG against any claims by third parties in this respect.

Article 20 - General

In the event that one or more stipulations of an Agreement or these Terms and Conditions are null and void or become legally invalid, the rest shall remain in force. Parties shall consult on the stipulations which are null and void or have become legally invalid, in order to make an alternative arrangement.

Article 21 - Disputes and Governing Law

21.1    These Terms and Conditions and any Agreements entered into by FMCG shall be solely governed by and construed in accordance with the law of Cyprus.

21.2    No delay in exercising or non-exercise by FMCG of any of its rights under or in connection with the Agreement(s) or these Terms and Conditions shall operate as a waiver or release of that right.  Rather, any such waiver or release must be specifically granted in writing signed by FMCG.  The single or partial exercise of any right, power or remedy provided by law or under the Agreement(s) or these Terms and Conditions shall not preclude any other or further exercise of it or the exercise of any other right, power or remedy.

21.3    All disputes arisen under the Agreement between FMCG and the Supplier shall be submitted to the exclusive jurisdiction of the competent courts of Cyrpus, unless FMCG would elect to submit the dispute to the competent court in the place where the Supplier has its registered offices, without prejudice to each party’s right to file for provisional measures with another competent court.

21.4    The provisions of article 21.3 leave intact the right of the parties to obtain a settlement by means of arbitration at the International Chamber of Commerce (ICC) under the Rules of Conciliation and Arbitration of the ICC by one or more arbitrator(s). The place of arbitration will be in Rotterdam, Netherlands. The arbitral procedure shall be conducted in the English. (Last updated on 26 November 2024.)